Refund policy
We want you to be completely satisfied with your purchase.
Returns
You may return unused products within 30 days of delivery for a refund.
To be eligible for a return:
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The item must be unused
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It must be in the original packaging
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Proof of purchase is required
Non-Returnable Items
For hygiene and safety reasons, some items may not be eligible for return once opened, including:
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Sleep masks
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Earplugs
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Nose strips
unless they arrive defective or damaged.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 7 days of receiving your order with photos and order details.
We will arrange:
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A replacement, or
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A full refund
Refund Process
Once your return is received and inspected, we will notify you about the approval of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
Contact
For return requests please contact
